Logistics and Delivery of Our Store's Construction Materials to Project Sites
The delivery of construction materials in Phuket is a distinct engineering challenge. Narrow streets in historic districts, limited access to hillside villas, strict unloading rules in condominiums, and logistics for large-scale projects require a specialized approach. Our delivery service works exclusively with materials ordered from our store, guaranteeing full control over quality, completeness, and deadlines.
Key Operating Principles for Different Property Types:
For Private Villas and Residences (Surin, Kamala, Nai Harn):
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Challenge: Standard access for cargo vehicles is often unavailable, requiring low-tonnage, highly maneuverable vehicles.
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Solution: Use of Toyota Hilux / Ford Ranger pickups and light-duty Isuzu Elf trucks for deliveries to difficult locations. Preliminary site visit by a logistics specialist to assess access routes and unloading points.
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Service: Precise unloading to the future construction zone, considering the landscape.
For Condominiums and Apartments (Patong, Kata, Karon):
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Challenge: Strict unloading time slots set by the Juristic Person (condominium association), limitations on freight elevator dimensions.
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Solution: Coordinating the delivery schedule with the management company in advance. Assembling material batches considering elevator size. Availability of trolleys and equipment for manual carrying.
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Service: Delivery "to the apartment door," including carrying to the floor.
For Commercial and Construction Sites (Hotels, Restaurants, Sites in Thalang):
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Challenge: Large volumes, need for precise adherence to the supply schedule to maintain construction continuity.
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Solution: Organization of Just-in-Time Delivery according to an approved schedule. Use of 10-ton trucks and cranes with manipulators for unloading heavy structures (concrete blocks, metal profiles).
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Service: Unloading and storing materials in the designated site area.
Delivery Process:
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Preliminary Logistics Audit: Clarifying the exact address, analyzing access routes via maps and photos/videos, agreeing on the time slot.
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Packing and Planning: Forming the optimal load by weight and dimensions, selecting the vehicle from our fleet (pickup, 1.5t, 3t, 5t, 10t truck, crane with manipulator).
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Notification: Confirming the exact arrival time with the customer 2 hours in advance.
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Delivery Execution: Transportation with tracking, unloading by the crew to the agreed zone.
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Documentation: Handover of delivery notes and obtaining confirmation of receipt.
Our Guarantees and Features:
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We Only Deliver Our Materials: This avoids confusion, batch mismatches, and guarantees product authenticity.
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Fixed Time Slot: Delivery within an agreed 3-hour window. If conditions at the site change (blocked access, receiver not ready) — notification must be provided at least 2 hours in advance.
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Professional Unloading: The crew has rigging skills and handles materials (ceramics, glass, plumbing) with care.
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Clear Communication: The customer is in contact with a personal logistics manager, not just a driver.
Our fleet is adapted for Phuket: 4x4 pickups for off-road conditions, low-frame trucks for low entrances, vehicles compliant with Department of Land Transport (DLT) standards.
We operate in all districts of Phuket.
